Terms of Service
Last Updated: July 2026
Welcome to Fréllise. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.
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1. General Information
Fréllise operates this website and offers smart wellness products designed to support your daily lifestyle. Throughout the site, the terms "we," "our," and "us" refer to Fréllise.
By using this website, you agree to comply with these Terms of Service.
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2. Business Details
Business Name: Fréllise
Email: support@frellise.com
Business Hours: Monday–Friday
Response Time: 1–2 business days
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3. Eligibility and Use of the Website
By using this website, you confirm that you are legally able to enter into a binding agreement in your country or have permission from a parent or legal guardian where required.
You agree to use this website only for lawful purposes.
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4. Prices and Payment
All prices displayed are in the selected currency and may change without prior notice.
Payment must be completed before an order can be processed.
We reserve the right to correct pricing errors or cancel orders affected by obvious pricing mistakes.
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5. Orders and Delivery
After placing an order, you will receive an order confirmation by email.
Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
Additional information can be found in our Shipping & Returns Policy.
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6. Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
Please review that policy before requesting a return.
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7. Product Information
We make every effort to ensure product descriptions, images, specifications, and pricing are accurate.
However, minor differences in color, appearance, packaging, or product updates may occur.
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8. Website Accuracy
While we strive to keep all information accurate and up to date, we cannot guarantee that every page will always be free from errors or omissions.
We reserve the right to update information at any time.
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9. Third-Party Links
Our website may include links to third-party websites for your convenience.
Fréllise is not responsible for the content, privacy practices, or services provided by those websites.
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10. User Responsibilities
You agree to:
Provide accurate billing and shipping information.
Use lawful payment methods.
Avoid fraudulent or abusive activity.
Not interfere with the operation or security of the website.
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11. Limitation of Liability
To the extent permitted by applicable law, Fréllise shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any rights that cannot legally be excluded.
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12. Force Majeure
Fréllise is not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, or other unexpected events.
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13. Termination
We reserve the right to suspend or terminate access to our website if these Terms are violated or unlawful activity is detected.
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14. Governing Law
These Terms shall be governed by the applicable laws of the jurisdiction in which Fréllise operates, without affecting any mandatory consumer rights available under applicable law.
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15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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16. Entire Agreement
These Terms, together with our Privacy Policy, Shipping & Returns Policy, and Refund Policy, constitute the complete agreement between you and Fréllise regarding the use of our website.
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17. Changes to These Terms
We may update these Terms of Service from time to time. Any revisions will be posted on this page with the updated revision date.
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18. Contact
If you have any questions regarding these Terms of Service, please contact us.
Business Name: Fréllise
Email: support@frellise.com
Business Hours: Monday–Friday
Response Time: 1–2 business days