Privacy Policy
Last Updated: July 2026
Fréllise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.
By using our website, you agree to this Privacy Policy.
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1. Information We Collect
When you visit our website or place an order, we may collect information you provide, including:
Full name
Email address
Shipping address
Billing address
Phone number (if provided)
Order details
We may also automatically collect basic technical information such as:
IP address
Browser type
Device type
Pages visited
Website activity
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2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Respond to your inquiries
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraudulent or unauthorized transactions
Comply with legal obligations when required
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3. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to complete your order or operate our business, including with:
Payment providers
Shipping carriers
Customer support services
These providers only receive the information needed to perform their services.
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4. Cookies
Our website may use cookies to:
Improve website functionality
Remember your preferences
Analyze website performance
Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
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5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we work to safeguard your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
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6. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete your orders
Provide customer support
Maintain business records
Meet legal or accounting requirements
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7. Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from children.
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8. Third-Party Websites
Our website may contain links to third-party websites. Fréllise is not responsible for the privacy practices or content of those websites.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
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10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Business Name: Fréllise
Email: support@frellise.com
Business Hours: Monday–Friday
Response Time: We aim to respond within 1–2 business days.